Keyrenter Austin Property Management Performance: Eviction Rates, Renewal Rates, and Portfolio Data
We also publish lease renewal rates so owners can see how often residents
stay after their lease term. This is a direct driver of vacancy cost and
net income.
From 2022 through 2025, Keyrenter Austin recorded seven evictions, resulting in an average eviction rate of 0.25%.
0.25%
Eviction rate, 2022–2025
Keyrenter Austin Annual Eviction Data
From 2022 through 2025, Keyrenter Austin recorded seven evictions, resulting in an average eviction rate of 0.25%.
| Year | Evictions | Eviction Rate | Properties |
|---|---|---|---|
| 2022 | 1 | 0.17% | 601 |
| 2023 | 2 | 0.30% | 660 |
| 2024 | 2 | 0.27% | 733 |
| 2025 | 2 | 0.25% | 800 |
| Total | 7 | 0.25% | 2,794 |
How Keyrenter Austin Works to Reduce Eviction Risk
Our approach is designed to identify and address risk throughout the tenancy:
Consistent applicant criteria
Detailed tenant screening
Clear lease expectations
Rent collection and early follow-up
Resident communication
Professional documentation
What Happens When an Eviction Is Necessary?
After possession is recovered, we help assess the property, coordinate necessary work, prepare it for the market, and begin the process of securing a qualified replacement resident.
We back our low eviction rates with an eviction guarantee.
Why Publish This Information?
Eviction rates are frequently discussed in property-management marketing, but they are not always accompanied by annual counts, portfolio size, calculation methods, or clear definitions.
We publish this information to help owners:
- Understand the scale behind the percentage.
- See how performance changes from year to year.
- Evaluate our results alongside our screening and management practices.
- Ask better questions when comparing property-management companies.
- Hold us accountable for keeping the information accurate and current.
Lease Renewal Rates
Property owners should be able to evaluate a property management company using more than promises. Keyrenter Austin publishes lease renewal results so current and prospective clients can see how often residents choose to stay, and how that rate has changed by year.
A renewal is counted when a resident whose lease is expiring signs a new term or continues in place rather than vacating. Vacancy is expensive. Higher renewal rates generally mean fewer turns, fewer make-ready costs, and more stable income. See how we approach renewals and long-term residents and reducing vacancy.
| Year | Rate | Renewals | Expirations |
|---|---|---|---|
| 2023 | 67% | 331 | 493 |
| 2024 | 65% | 374 | 573 |
| 2025 | 74% | 483 | 651 |
| Trailing 12 months* | 77% | 421 | 546 |
*as of Sep 2026
How we work to improve renewal rates
- Start renewal conversations 60–90 days before expiration
- Review rent against current Austin market conditions before proposing an increase
- Proactively negotiate renewal terms when appropriate to retain qualified residents
- Keep maintenance response times short so residents are not shopping because of unresolved issues
- Screen for long-term fit at placement so the first lease is more likely to become a second lease
- Use clear lease terms and consistent communication throughout the lease to support a strong resident experience
Important context
Historical eviction and renewal performance does not guarantee future results. Each property, owner, resident, lease, and market condition is different.
Eviction rates and renewal rates are often used in property-management marketing, but they are not always published with annual figures, portfolio context, definitions, or calculation methods. Rates between companies should only be compared when the companies use similar definitions, time periods, property types, tenant-placement rules, and calculation methods.
A renewal rate measures how often residents stay when a lease comes up for renewal. It does not mean rent was unchanged, that every resident was offered the same terms, or that every property in the portfolio had the same outcome. Owner decisions (selling, renovating, or taking a property off the market) can also affect the number of leases that come up for renewal in a given year.
No screening or management system can eliminate every eviction or produce a renewal on every expiring lease. Employment changes, illness, household changes, lease violations, inherited tenancies, and other circumstances can affect a resident’s ability or willingness to stay or to comply with a lease.
Frequently Asked Questions
What is Keyrenter Austin’s eviction rate?
Keyrenter Austin’s average eviction rate was 0.25% from 2022 through 2025, based on seven evictions.
How many evictions did Keyrenter Austin have in 2025?
Keyrenter Austin recorded two evictions in 2025 while managing an average of 800 properties, resulting in a rate of 0.25%.
Does a low eviction rate mean an eviction will never happen?
No. A low historical rate does not eliminate future risk or guarantee the outcome of an individual tenancy.
What does the Keyrenter eviction guarantee cover?
How often is this data updated?
We update this page annually after the prior calendar year’s portfolio and eviction data have been reviewed.
What is Keyrenter Austin’s current renewal rate?
How is renewal rate calculated?
Why did the rate move from 65% in 2024 to 74% in 2025?
Does a high renewal rate mean rent is never increased?
No. Renewals can include a market adjustment. The goal is to keep good residents and keep rent aligned with the market. See How to Explain a Rent Increase.
How often is this updated?
Calendar-year rates are updated annually after year-end review. The trailing 12-month figure may be updated more often.
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